Shipping policy

UK-Wide Shipping

We deliver across the United Kingdom. All orders are carefully packaged to ensure your curtains arrive in perfect condition.

Processing Time

Each curtain is handcrafted to order. Please allow 7–14 business days for production before dispatch.

Shipping Options

• Standard Delivery: 3–5 working days, fully tracked.

• Express Delivery: 1–2 working days, fully tracked (available at checkout).

Packaging

Curtains are rolled or folded with protective layers to prevent creasing and damage during transit.

International Shipping

Currently, we only ship within the UK. International delivery may be available on request — please contact our customer service for a personalised quote.

Order Tracking

Once your order is dispatched, you will receive a tracking number to monitor your delivery in real time.

Delivery Guarantee

If your order is damaged during transit, please contact us within 48 hours of receipt. We will arrange a replacement or refund promptly.